Please Read Carefully Before Use of This Site.
COPYRIGHT, TRADEMARKS AND RESTRICTIONS NOTICES
The materials found on Cards of Woods’ web site, as well as the organization and layout of this site, are copyrighted and are then protected by the United States as well as worldwide copyright laws and treaty provisions. Materials found on Cards of Wood web site, include, but are not limited to text, images, video, illustrations, images, audio and video clips, which are protected by copyrights, trademarks, service marks, and/or other intellectual property rights and are owned and controlled by Cards of Wood, its affiliates, third party providers, merchants, sponsors and licensors (collectively "Providers") that have licensed their content or the right to market their products/services to Cards of Wood. You may access, download and print materials from Cards of Woods’ web site solely for personal, non-commercial use, however, any print out of this web site, or portions of the web site, must include acknowledgment of Cards of Wood as the rightful owners of the material being used. No right, title or interest in any of the materials contained in this web site is transferred to you as a result of accessing, downloading or printing such materials. Unless otherwise specified, you may not copy, modify, distribute, transmit, display, reproduce, publish, license, create derivative works from, link to or frame in another web site, use on any other web site, transfer or sell any information obtained from this web site, without written permission from Cards of Wood. As a condition to your use of this web site, you warrant to Cards of Wood that you will not use this web site for any purpose that is unlawful or prohibited by the Terms stipulated above, including without limitation the posting or transmitting of any threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material. If you violate any of these Terms, your permission to use our web site immediately terminates without the necessity of any notice. Cards of Wood retains the right to deny access to anyone at its discretion for any reason, including for violation of these Terms. The foregoing prohibition expressly includes, but is not limited to, the practices of "screen scraping" or "database scraping" to obtain lists of users or other information.
ARTWORK AND PHOTOGRAPH COPYRIGHTS & CONTENT
It is illegal to reproduce or distribute copyrighted material without the permission of the copyright owner. In most cases, the copyright owner is the artist or photographer themselves. By providing artwork to Cards of Wood, you grant us a limited, royalty-free and non-exclusive license to use, adapt, transmit, transfer, store, reproduce, distribute, prepare derivative works of display the content in connection with our products, services and website. Content may be used for, but not limited to the following; samples, website imagery, promotional materials and displays. All concepts furnished to the client or for client review and comment purposes only. Cards of Wood retains the rights to concepts, comprehensives and all artwork involved in the design process prior to and including the final artwork and is granted the rights of use in promotional and advertising and marketing materials. All artwork designed by Cards of Wood and any modifications to artwork submitted to Cards of Wood remain property of Cards of Wood and may only be released at the sole discretion of Cards of Wood.
You, the client, unconditionally guarantee that any element of text or graphics furnished to Cards of Wood for inclusion in the design do no infringe on any copyright or trademarks that have been already established by another company or organization. The Client will hold harmless and protect Cards of Wood from any claim or suit arising from the use of such as furnished by the client. Cards of Wood strives to produce original artwork and uses artwork legally available to us by ownership or through other legal sources. If, however, it is brought to our attention we created artwork for you, which accidentally infringes on any existing trademarked artwork, Card of Wood liability is limited only to a refund of the paid amount. Cards of Wood will do no research checking on the legal availability of the name or logo we are creating designs for. It is the client’s responsibility to ensure that the name of their product, logo design, company or service is not already in use, and it is the client’s sole responsibility to secure a service mark or trademark to protect the rights to any name or image. Cards of Wood and it’s employees will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image.
You may not send Cards of Wood any photos, artwork or text that contains material that is unlawful, threating, abusive, libelous, defamatory, obscene, pornographic, profane or offensive in the sole discretion of Cards of Wood.
Submitted artwork is assumed to be correct. No digital proof will be provided if artwork is provided to Cards of Wood. Cards of Wood is not responsible for any errors in submitted artwork. Any setup or designed artwork (done by Cards of Wood) will be proofed for approval. Upon approval, the layout and design is considered final artwork.
DISCLAIMER OR WARRANTIES AND LIABILITY
All content that is found within this web site is provided "as is" and comes without warranties of any kind either expressed or implied. Other than those warranties which under the United States Law are applicable to these Terms, are implied by law and are incapable of exclusion, restriction, or modification, Cards of Wood disclaims any and all warranties, expressed or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Neither Cards of Wood or it's related entities, affiliates, providers, persons involved in the creation, production and distribution of this web site will be uninterrupted or error-free, that defects will be corrected, or that the server of the web site is hosted on to make content available will be free of viruses or other harmful components beyond our control. The content that is found within this web site is provided solely for your information and convenience only. Cards of Wood does not warrant or make any representations regarding the results that may be obtained from the use of this web site, or as to the accuracy, reliability or currency of any content, service and/or products acquired pursuant to your use of this web site. You agree that the use of this web site is at your sole risk and that Cards of Wood will not be liable for cost of all necessary servicing, repair or correction of your system due to viruses or defects beyond our control. You agree that neither Cards of Wood or it's related entities, affiliates, providers, respective employees, agents, any person or entity involved in the creation, distribution or production of this web site is responsible or liable to any person or entity whatsoever for any loss, damage, (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from the use or attempted use of this web site or any useful links. By way of example, and without limiting the generality of the foregoing, Cards of Wood and related persons and entities shall not be responsible or liable for any claim or damage arising from failure or performance, error, omission, interruption, deletion, defect, delay in operation, computer viruses, theft, destruction, unauthorized access to or alteration or personal records, or the reliance upon use of data, information, opinions or other materials found within this web site. You acknowledge and agree that Cards of Wood is not liable or responsible for any defamatory, offensive or illegal conduct of other subscribers or third parties.
Photos shown online, in our brochures, and physical samples that you receive are representative of the species only. Variation in color, figure and other natural characteristics including but not limited to thickness, translucency, texture, grain pattern, wood knots, amount of grain and color, including within the same specie, can occur. Wood veneer is a natural product and will always exhibit individual features and character marks. Certain species are more opaque than others. Typically, the lighter the wood is, the more translucent it is. Although two species of wood may be cut to the same thickness, one may feel thicker due to the density of the wood specie.
Due to the printers being used, fluctuation in the placement of the artwork will occur when printing on the wood.
All business card orders will have the wood specie name printed on the backside of each card, unless requested otherwise.
Porous woods, such as Ash, Oak, and Walnut do not print as well due to the open grain on the surface of the wood.
Printed inks are not 100% opaque, so the coloring of the wood will show through the printed inks. With our regular printing process, we cannot print a color on the wood that is lighter than the wood specie itself. To do so, would require printing done by foil printing or screen-printing methods. Additional fees will apply for both printing services.
Printing on a dark wood, like Walnut or Koa, the printing may not appear as legible as compared to lighter colored wood specie.
Payment is required at the time of order. Accepted credit cards: Visa, Master Card, American Express & Discover. Your card will be billed when order is placed. We do not accept PayPal because they offer no fraud protection to service based merchants.
After 30 days a late payment charge of 2% per month is applied to all delinquent accounts, without exception and retroactive to the date of invoice. If after 60 days the account remains in default, or if the customer’s payment is charged back to us as a result of credit card fraud, check fraud or other crime, Cards of Wood will issue one final notice before turning the account over to a third-party collections agency. Late fees will continue to accrue on the delinquent account, and you will be responsible for all costs incurred for placing you in collections.
After placing an order online, if you make a request or change to your order that influences the total price, you are responsible to pay for any additional fees to your order. A separate invoice will be provided to you (by email) with the cost difference. Payment of the remaining cost (invoice) must be paid (by credit card) before production of cards. Failure to pay the remaining amount will delay the processing and shipment of the current order. These fees may include but are not limited to: expedited shipping fees, rush production fees, set up fees, premium wood fees, foil printing dies, foil printing fees or bleed artwork fees.
Items ship within 7-10 (business) days*, and after approval of artwork. (*Depending on the size of the order, and availability of the wood specie(s) requested.) The turn around time does not include shipping time, or time during the proofing phase. Specialty print methods, such as foil printing and screen printing are on the high end of this 7-10 business day estimate. Rush printing is available for most orders. Orders using screen or foil print cannot be rushed.
RETURN, REFUNDS AND EXCHANGES POLICY
If there are any problems with your order, the items must be returned to Cards of Wood for our review before we are able to refund or re-do the order. Merchandise that has been used, or altered will not be accepted for return, refund or exchange. Orders will not be accepted for return after a period of 30 days from time of shipment. Returns or exchanges for any of the reasons related to natural occurrences and/or stated in the previous sections of this terms and conditions are null and void. We will give special attention to any returned orders to be sure the problem is rectified in a fair and speedy manner.
You will not be responsible for any restocking fees, but you still will have to pay for all shipping costs to return and exchange your item.
We use the following carriers to deliver our orders: UPS, USPS, and FedEx. If you would prefer a different shipping method, agreement and approval of suggested shipping method must be discussed before placement of the order.
SHIPPING RATES & ORDER TRACKING
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you have a chance not to place your order if you decide not to.
Shipping tracking information for an order is available upon request. Cards of Wood is not responsible for a delay in the shipment, or delivery of the good(s) due to fault or error of the delivery company. Expedited shipments (including 3 Day, 2 Day, and Overnight shipments) made outside of the United Sates are not guaranteed by a specific date. The timing of customs at international boarders should be taken into consideration at time of ordering.
Receiver is responsible for any and all duty fees.
GOODS DAMAGED OR SHORTED IN TRANSIT
Product(s) damaged or shorted in transit (i.e. UPS, USPS, FedEx…); require the receiving customer to notify the Shipping Company and Cards of Wood immediately. Receiving agent must show "in writing" that any package received damaged or shorted, and file a claim within twenty-four hours. The package should be left as was received in the event of inspection. After inspection, a claim number will be assigned, at which point Cards of Wood will ship replacement good(s) if necessary.
If an item goes on back order we will ship you the part of your order that is in stock and notify you of the back order. When the item becomes available we will ship you the rest of the order, via ground shipment. You will not be charged any additional shipping and handling for the second (ground) shipment.
Copyright 2011 Cards of Wood, Inc. All Rights Reserved.